|
Networking Technical Engineer – Only male Candidates
Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. Location: Coimbatore. Salary: Not a Constraint for The right Candidate
Note: Valid Driving License, Two Wheeler & Android Mobile Mandatory.
Roles and Responsibilities
1. Broadband Installation & Fault Repair process. Candidate would be travelling to customers place to rectify the faults & Installation in Network.
2. From Customer switch box to end connection of customers place Most Expected issues in network would be Service issue due to Fiber Cut /Copper Cut / Improper Router Configuration / Crimping Issues
3. He should meet the daily targets given by the team leader.
4. Fiber splicing is involved
5. Take proactive actions to reduce customer complaints and should ensure this by rectifying the Fiber connectivity, reduce fault/cut proneness and by ensuring quality of execution.
6. Assume overall responsibility for ensuring 99.99% Customer Uptime
7. Ensure that the switches in the network are maintained as per norms
8. Ensure support for timely connectivity for all the cross functional teams
9. Maintain the network database and submit the required report to the reporting manager on regular intervals
10. Attend customer complaints on field and give quality resolution within the TAT
11. Provide timely resolution of technical complaints through analysis/ trouble shooting
12. Analyse repeat complaints and ensure implementation of corrective measures through escalations if required
13. 100% compliance on safety and cardinal rules
14. Responsible for process adherence
15. Provide structured feedback to management to provide permanent solutions to improve service level
Key Skills:
a) Should have min 0 - 2 years relevant experience in Field Network Engineer role (Broadband)
b) Experience in Fiber Splicing & Crimping is must
c) Skill Set Basic Understanding of networking / willing to work on field
d) Responsibility WI-Fi Router configuration/Switch configuration / Splicing / OTDR handling / Cable pulling (On Field Job)
Interested Persons Can Call us directly - 9384203715
|
