itil foundation certification training in chennai - Tamil Nadu - Education, training, lessons, Tamil Nadu - 2403177

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itil foundation certification training in chennai - Education, training, lessons

Ref. number: 2403177 Updated: 18-01-2017 12:58

Offering: Education, training, lessons in India, Tamil Nadu

The purpose of the ITIL® 2011 Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL® terminology, structure and basic concepts and has comprehended the core principles of ITIL® practices for Service Management. Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification: Service Management as a practice (Comprehension) Service Lifecycle (Comprehension) Key Principles and Models (Comprehension) Generic Concepts (Awareness) Selected Processes (Awareness) Selected Roles (Awareness) Selected Functions (Awareness) Technology and Architecture (Awareness) ITIL Qualification scheme (Awareness)

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