Offering: Education, training, lessons in India, Tamil Nadu

This course introduces the need for IT Service Management and emphasizes the importance of the effective and efficient management of the IT infrastructure in business. The basic ITIL concepts will be explained together with the following key ITIL® topics. • Service Desk • Incident Management • Problem Management • Change Management • Configuration Management • Release Management • Service Level Management • Financial Management (IT) • Capacity Management • IT Service Continuity Management • Availability Management • Security Management Delegates will consider these topics from the viewpoint of users and customers of the IT service as well as from the supplier’s perspective. Please call us to book your seats now.

• Do you think this ad is a scam? Report it!
• Send a complain about this ad